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Closeup of a Black Dog

Frequently Asked Questions

How much does shipping cost?

All products are shipped via USPS at the lowest possible rate. HOWEVER! On occasion, we are able to offer coupons for free shipping! Sign up for our newsletter to receive promotional discounts and coupons for free shipping! 

What is your return policy?

Due to the size of our operation, at this time we have a no return policy. We hope to have the capacity to accommodate full cost returns in the near future. Until then, we will happily offer customers the options to exchange purchased goods for a size equivalent to that ordered, or a variant size of item purchased.

What is the easiest way to contact you?

Message us here on our website! Use the Contact Us chat box, located in the bottom right-hand side of your screen. Provide the requested information, then submit your question! Please allow up to 48 hours for a response. Typically, we will respond sooner. There are only two of us, so we will make every effort to respond to your inquiry as quickly as possible!

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